Advisors Assistant Help
Opera Bug
Contents
|
Index
Contact Management VIDEO Tutorials
Getting Started With Advisors Assistant
What should I do first?
Screen Size And Resolution
Hot Keys
What Is SQL Server
View Screen Tour
How To Use This Help
Add/Modify User And Passwords
Getting Started With Producer Rights
Updating Advisors Assistant
Latest Enhancement List
Updating The Workstation
Drop Down Lists
Add / Modify Drop Down Lists
Combine Drop Down List Items
Single User System
Network System
Multi-Producer System
Enterprise System
Document Management
ReadyDoc
Docupace
LaserFiche
Imaging Assistant
Hosted Databases And VPN Access
IPad IPhone And Android
Contact Us
Backing Up Your Data
Internet Backups
Gillware Restore
Hosted Database Backups
Carbonite Backups
User Setup & Registration
Data Owner Information
Create System Administrator
System Administrator
Add User Wizard
Add User Wizard Step 1
Add User Wizard Step 2
Add User Wizard Step 3
Add User Wizard Step 4
Add User Wizard Step 5
Select Users With Access
Confirm Selected Users
Add User Wizard Step 6
Add User Wizard Step 7
Add User Wizard Step 8
Add User Wizard Step 9
Maintain Users and Departments
Departments
Add Or Modify A Department
Delete Or Deactivate A Department
User Task Security
Delete/Deactivate User Step 1
Delete/Deactivate User Step 2 Calendar
Delete/Deactivate User Step 3 Workflows
Delete/Deactivate User Step 4 Confirm
Security Role Lookup
Add/Modify Security Role
Add Producer Wizard Page 1
Add Producer Wizard Page 2
Add Producer Wizard Page 3
Maintain Producer Access Rights For User
Access Rights List
Sharing A Client With Two Producers
Add/Modify Access Rights
Registration
Modules
Module Activation
Strong Passwords
Public Key And Hosted Users
Database Connection Utility
SQL Server Ports
Financial Planning
Finance Logix Planning Software
MoneyGuidePro Planning Software
Money Tree Total Planning Software
Investment Analysis
MacroRisk
AdvisoryWorld
Activity Tracking - CAM System
Admin Functions and Preferences
System Preferences
User Preferences
Postal Zip Code Database
Add/Modify Postal Codes
Admin Calendar Setup
Delete User - Calendar Events
Assign Name As Producer
Modify Producer
Producers And Teams
Add / Modify Teams
Modify Producer Name
AdvisoryWorld Setup
DST Vision Setup
Albridge Setup
MoneyGuidePro Setup
Finance Logix Setup
TD Ameritrade Veo
IDs For Producers
MacroRisk Analytics
CAM System Setup
Mid Atlantic Capital Group Setup
Combine Producers
Maintain FlexField Labels
Maintain Area Codes Wizard Page 1
Maintain Area Codes Wizard Page 2
Maintain Area Codes Wizard Page 3
Importing Contact Lists
Import List Wizard Page 1
Import List Wizard Page 2
Import List Wizard Page 3
Import List Wizard Page 4
Import List Wizard Page 5
Import List Wizard Page 6
Mailing List Maps
User Login
Database Statistics Report
Application Files Report
Process Logs
SECURITY OVERVIEW
Contact Information
Add/Modify Name
Add/Modify Contact Photo
Add/Modify Address
Add/Modify Phone
Add/Modify Email Address
Add/Modify Web Address
Copying Addresses and Phone Numbers
Form Automation
Name Lookup
Address Lookup
Email Lookup
Web Address Lookup
Phone Lookup
Tax ID Search
Quick Add Name
QR Bar Codes
360 Degree View
Workflows
Workflows Overview
Workflows vs New Business
View Client With Workflows
Add / Modify Master Workflow
Add / Modify Event Templates
Add / Modify Master Event
Assign New Active Workflow
Modify An Active Workflow
Account Lookup
Modify An Active Workflow Event
Workflow Reports Criteria
Workflow Reports Menu
New Business
View Client With New Business
Add/Modify New Business
Printing New Business Reports
Notes
View Client With Notes
View Notes
Target Note Topic For Move
Add / Modify Note Topics
Add/Modify Notes
Emails Archived As Notes
Searching Contact's Notes
Globally Searching Notes
Mobile Dictation Of Notes
Mobile Assistant
CopyTalk
Other Dictation Methods
Markets/Areas of Interest
View Client With Markets
Add/Modify Market
Links
View Client With Links
Add/Modify Link
Adding Link Codes
Households and Groups
View Client With Group/Households
Add/Modify Group or Household
Household Lookup
Printing Group/Household Reports
Files
View Client With Files
Initializing File History For Previously Stored Files
Add/Modify Associated File
Adding An Associated Folder
File History Reports
Client Facing Portal - AdvisorVault
Using AdvisorVault With Advisors Assistant
AdvisorVault Setup
Burst Report Vault Folder
Single Sign On To AdvisorVault
Create An Individual Client Vault
Create Client Vaults For Multiple Clients
Add A File To A Client Vault
Upload Burst Reports To AdvisorVault
View A File In AdvisorVault
Keeping Vaults Synchronized With AA
FlexFields
View Client With FlexFields
Modify FlexFields
Modify FlexField Choices
Copy Flex Field Labels
Attaching "Pages"
View Client With Pages
Add/Modify Pages
Maintaining Master Pages
Adding Master Pages
Dashboard
Dashboard Overview
Dashboard Screen
Configuring Your Dashboard
Birthday And Anniversary List
Contact Count By City
Contact Count By Postal Code
Contact Count By State
Contact Count By Producer
Contact Count By County
Market Distribution Chart
Market Distribution Top 10 Chart
RSS Reader
New Business Distribution Chart
Workflow Event Summary By User
Workflow Status Summary By Master Chart
Workflow Step Status By Master
Insurance Anniversary List
Insurance New Business
Coverage Count By Class Of Coverage
Coverage Annual Premium By Class
Investment New Business
AUM By Account Type Pie Chart
AUM By Account Type Bar Chart
AUM By Asset Type Pie Chart
AUM By Asset Type Bar Chart
AUM By Category Pie Chart
AUM By Sector Pie Chart
Calendar
Calendar Overview
Calendar Setup
Calendar Day View
View Options
Calendar Week View
Calendar Month View
Calendar Year View
Calendar Schedule View
Calendar Reports
Calendar Notification Log
Add/Modify Event
Calendar Event Subtype Lookup
Add / Modify Calendar Event Subtype
View Client With Events
Prior and Rolled Over Events
Notice Of Impending Events
Notifications
Pop-Up Calendar
Sending Appointment Reminders
Dialing The Phone
Phone Dialer
Vonage Business (Vocalocity)
3CX VOIP System
Add Phone Log
Reports & Searches
Selection Report Criteria
Advanced Query
Report Selection Menu
Manage Selected Names
Subsets Of Data
Customizing Titles
Report Viewer
Current Client Reports
New Business Reports
Tagged Names Report
No Future Events Report
Exporting Data
Select Columns To Export
Application Data Export
Laser App Export
TradeWarrior Export
Morningstar Export
lifeAssist Export
AdvisoryWorld Export
Report Maintenance
Customizing Reports
Report Footnotes
Using Crystal Reports
Advisors Assistant Tools
Tools Menu Overview
Change Password
Personal Contacts Wizard Page 1
Personal Contacts Wizard Page 2
Combine Names Wizard Page 1
Combine Names Wizard Page 2
Combine Names Wizard Page 3
Find And Combine Possible Duplicate Names
Select Names To Combine
Google Maps
Imaging Assistant Trial Period
Duplicate Names
Messaging
Messenger
Sending Messages
Replying To Messages
Message Archive
Emailing with Advisors Assistant
Getting Started With Email
Sending Single Emails
Sending Broadcast Emails (Primary)
Sending Broadcast Emails (All Emails)
Outlook Email Archiver
Moving Emails from 2.8 to 7
GMail Hotmail And Other IMAP Sources
G Suite aka Google Apps
G Suite Setup
Google Email Archiving
Gmail As Default Email Program
Google Calendar / Contact Sync
Google Appointment Field Mapping
Google Sync And Workflows
Outlook / Exchange Server / Office 365
Calendar And Contact Synchronization
Outlook Installed Locally
Setting Up Outlook Installed Locally
Outlook Add-in Disabled
Outlook In Office 365
Setting Up Office 365
Outlook Exchange Server And Web App
Setting Up Exchange Server
Exchange Service Accounts
Pushing Outlook Events To Your Phone
Outlook And Smart Phones
Getting Started with Smart Phones
Merging with Microsoft Word
Getting Started with WordMerge
Nuance PDF Converter And 64 Bit Systems
Printing Single Letters
Sending Mass Mailings
Printing Labels and Envelopes
Formatting Mail Merge Fields
Add Letter Log
Intellegent Mail Barcodes
Moving Docs from 2.8 to 6
Seminar And Event Marketing
Web Site Connections To Advisors Assistant
Setting Up Gravity Forms
INVESTMENT MANAGEMENT
Getting Started With Investments
Investment Downloads Overview
Securities / Indexes
Managing Investments
Securities Lookup
Add/Modify Security Information
Combining / Merging Securities
Finding An Account
Add/Modify Account-Details
Account Type Lookup
Add/Modify Account Custodian
Add/Modify Account-Relations
Add/Modify Account-Producers
Add/Modify Account Download Registration
Add/Modify Account Profile
Annuity Surrender Period
Annuity Surrender Period Fields
Add/Modify Investment-General
Add/Modify Investment-Initial Values
Add/Modify Investment Activity
Manually Entering Bond Transactions
Transaction Blotter Template
Management Fees
Settle Date vs Trade Date
Index Selection
Index Value Lookup
Indexes Lookup
Add/Modify Index Value
Lookup Investment Stock Splits
Add/Modify Stock Splits
Price Lookup
Add/Modify Prices
Sungard Data Import
Validate Security
View Client With Investment Accounts
View Account With Allocations
View Account With Investments
View Account With Producers
View Account With Relations
View Account With Transactions
View Account With Files
View Investment With Extra Pages
View Investment With History
View Investment With Positions
View Investment With Transactions
Investment Lookup
Account New Business
View Account With New Biz
Add/Modify Account New Business
Investment New Business Reports
Investment Cost Basis
Cost Basis Overview
View Investment With Cost Basis
Share Allocations Screen
Splitting Tax Lots
Transaction Cost Basis Effect
Cash Flow vs Cost Basis
Adjusting Cost Basis
Investment FlexFields
View Investment With FlexFields
Modify Investment FlexFields
Investment Reports
Investment Reports Overview
Selection Criteria Investment Details
Selection Criteria Investment FlexFields
Performance Report Criteria
Trailer Commission Reports
Performance Report Selection Menu
Reports And The Cash Balance Account
Multi Period Report Criteria
Multi Period Report List
Securities Report Criteria
Security Reports List
Report Fields
Rates Of Return
Disclosure Information
Footnote Examples
Investment Utilities
Calculate Investment Values
Analyze Investment Data
Generate Reconcile Transactions
Reconcile List Filter
View/Modify Reconciled Positions
Producer References Lookup
Add/Modify Producer Reference
Close Out Expired Options
Remove Unneeded Positions
Resolve Obsolete Investments
Validate Cusip Changes
Investment Liquidation Or Deletion
Combine Accounts Wizard
Combine Accounts Wizard Step 2
Combine Accounts Wizard Step 3
Combine Accounts Wizard Step 4
Combine Investment Wizard Step 1
Combine Investment Wizard Step 2
DST Vision Single Sign On
Vision Overview
Vision Setup And Execution
TD Ameritrade Single Sign On
TD Ameritrade Setup And Use
Albridge Applink Single Sign On
Applink Overview
Getting Started With Applink
Pershing NetX 360 Single Sign On
NetX 360 Setup And Use
Investment Downloads
Investment Downloads Overview
Download Details and Process
Download Module Main Screen
Unknown Transaction Codes
Process Results
Validate Producers
Select Reference Company
Validate Insurance Product Name
Download Process Report
Producers With Unassigned Accounts Or Policies
Assign Accounts and/or Policies
Match Existing Accounts Wizard Step 1
Match Existing Accounts Wizard Step 2
Match Existing Accounts Wizard Step 3
Assign Wizard Verify Name with Tax ID Match
Assign Wizard Get Investor
Assign Wizard Verify Name No Tax ID Match
Assign Wizard Get Account Owner From Registration
Match Download Information To Existing Information
Assign Wizard Verify Address
Assign Wizard Check Account Details
Assign Wizard Check Policy Details
Assign Wizard Confirm Changes
Select Files To Archive
Select Files To Process
Select Files For Reports
Archiving Downloaded Files
Transfers To / From Accounts
Download Exception Review Items
Investment How To's
How To Change An Account Number
How To Combine Two Investments
How To Remove Unneeded Positions
Albridge Downloads
Getting Started With Albridge
Processing Albridge Data
Black Diamond Download
Getting Started With Black Diamond
Black Diamond Position Download
Charles Schwab Downloads
Getting Started With Charles Schwab
Schwab Daily Processing
DST FAN Mail Downloads
Getting Started with DST FAN Mail
Maintain DST User Logins
Add/Modify DST User Login
Processing Multiple Day's DST Files
Removing Downloaded Data
DAZL Downloads
Getting Started With DAZL
Maintain DAZL User Logins
Add/Modify DAZL User Login
Select DAZL User Login To Download
DAZL File Retrieval Program
Fidelity Downloads
Getting Started With Streetscape
First Clearing Downloads
Getting Started With First Clearing
Multiple Money Markets In Accounts
GWN Securities
Getting Started With GWN Securities
LPL Financial Services
Getting Started With LPL
Mass Mutual Downloads
Mass Mutual Download
Mid Atlantic Capital Group Download
Setting Up Mid Atlantic Capital Group
Mid Atlantic Capital Group Processing
Orion Advisor Services
Getting Started With Orion
Orion Download Process
TD Ameritrade
TD Download Including Transactions
TD Veo Positions Download
Trust Company of America Downloads
Getting Started with TCA
Obtaining Transaction History From TCA
Pershing Downloads
Getting Started with Pershing
Running Without ACCT File
Raymond James
Getting Started With Raymond James
RBC Wealth Management
Getting Started With RBC
SEI Downloads
Getting Started With SEI
Rounding Rules
Investment Terms
12-b1 Fees
Account
Account Acquired Date
Account Additions
Account Beneficiary Information
Account Closed
Account Custodian
Account Daily Cash Balance
Account Default Basis
Account Expenses
Account Group With
Account Investor
Account Last Valued
Account Number
Account Objective
Account Opened
Account Owner
Account Ownership
Account Registration
Account Relations
Account Status
Account Tax Status
Account Title
Account Type
Additions
Alternate ID
Annualization of Returns
Annuities
Asset
Asset Additions
Asset Acquired Date
Average Daily Balance
Average Market Value
Basis In
Basis Out
Basis Type
Beginning Value
Beneficiary
Calculate To Date
Call Date
Capital Gains Option
Cash Balance Account
Cash Received
Category
ClientDirect
Company
Control Number
Cost
Cost Basis
CUSIP
Distribution
Distribution Paid To Cash
Distribution Reinvested
Dividend Option
Download Source
DST
Ending Value
Excel Graph Example
Exception
Expenses
Face Value
Fixed Income Obligation
Fixed Value Security
Fund Company
Gain
Index
Investment Values
Investor
Joint Ownership
Just In Time Calculations
Liquidated Date
Liquidated Investment Assets
Liquidity
Loans On Investments
Long Term Gain / Loss
Lot
Management Fees
Manager
Market Value
Maturity Date
Mergers
Meta Data
Net Additions
Net Adjustments
Open Lot
Open Lot Shares
Option
Out-Of-Balance Share Tolerance
PAR Value
Pool Factor
Position
Price
Price Factor
Principal
Producer
Producer Reference
Qualified Plan
Rate of Return - Dollar Weighted
Rate of Return - Time Weighted
Rate of Return Button
Reconcile Transaction
Record Date
Registration
REITs
Relations
Return On Investment
Risk
Sector
Security
Security Maturity Date
Security Name
Security Objective
Security Type
Shares
Share Effect
Share Factor
Share Maturity Date
Short Term Gain / Loss
Spinoff
Status
Sungard Price Service
Symbol
Tax Basis
Tax Status
Total Gain
Trailer Commissions
Transaction
Update Price Method
Unassigned Account
Uniform Gifts To Minors
Universal Download Rule
Unknown Transaction Type
Valuation Date
Withdrawals
Yield
INSURANCE MANAGEMENT
Selection Criteria Insurance Details
View Client With Insurance
View Client With Annuities
Policies And Coverages Model
Storing Investment Data
Insurance Policy Notes
Group Insurance Overview
Managing Policies
Add/Modify Coverage Benefits
Add/Modify Coverage Details
Add/Modify Coverage Plan Benefit
Add/Modify Coverage Relations
Add/Modify Coverage Commissions
Add/Modify Group Policies
Add/Modify Master Coverage Plan
Combine Master Coverage Plans Step 1
Combine Master Coverage Plans Step 2
Combine Master Coverage Plans Step 3
Add/Modify Policy Benefits
Add/Modify Policy Details
Add/Modify Policy Relations
Add/Modify Policy Commissions
Add/Modify Premiums Due
Annuity Benefit
Apply Group Changes
Select Master Policy For This Individual Policy
Coverage Plan Lookup
Modal Premium
Not A Member
Payment Mode Lookup
Add/Modify Payment Mode
Policy Lookup
View Coverage With Benefits
View Coverage With Pages
View Coverage With Relations
View Policy With Coverages
View Policy With Producers
View Policy With Files
View Policy With Relations
Reassigning Policies
Insurance Reports
Insurance Exclusion Reports Step 1
Insurance Exclusion Reports Step 2
Insurance Exclusion Reports Step 3
Insurance Exclusion Reports Step 4
Add Policy Wizard
Add Policy Wizard 1 Carrier and Plan
Add Policy Wizard 2 Benefits and Deductibles
Add Policy Wizard 3 Miscellaneous Coverage Information
Add Policy Wizard 4 Policy and Coverage Dates
Add Policy Wizard 5 Premium Mode and Amounts
Add Policy Wizard 6 Policy Values
Add Policy Wizard 7 Owner and Payor
Add Policy Wizard 8 Insureds
Add Policy Wizard 9 Beneficiaries
Add Policy Wizard 10 Producers
Insurance Riders
View Policy With Riders
View Coverage With Riders
Add/Modify Rider
Insurance New Business
View Policy With New Business
View Coverage With New Business
Add/Modify Insurance New Business Item
New Business Reports
Insurance FlexFields
View Coverage With FlexFields
Policy FlexFields
Coverage FlexFields
Insurance Company Downloads
AFLAC Regional Download
Fidelity Life New Zealand Download
Lincoln Financial Group
MassMutual Download
One Time Adjustments
National Life Group
Ameritas
PartnersLife NZ
Adding Or Matching Coverage Plans
End Of Process Report
Insurance Tracking Terms
Accident Benefit
Accident Benefit Period
Account
Account Type
Additional Insured
Annual Base Premium
Annual Excess 2 Premium
Annual Excess Premium
Annual Premium
Annualized Premium
Annuitant
Annuitization Date
Approval Basis
As Of Date
Base Coverage
Base Premium
Beneficiary
Benefit
Benefit Mode
Benefit Option
Benefit Period
Benefit Type
Case Reference
Cash Value
Cash With App
Class Of Coverage
Commissions Begin
Commissions End
Commissions Paid Thru
Company
Completed Date
Contingent Beneficiary
Conversion Date
Convertible
Core Benefit
Coverage
Coverage Approval Basis
Coverage Class
Coverage Plan Name
Coverage Status
Coverage Sub Type
Coverage Type
Current Loan Interest Rate
Current Policy Year
Death Benefit
Death Benefit Option
Deductible Maximum
Dividend
Drop Down Lists
Due Day
Effective Date
Elimination Period
Excess 2 Premium
Excess Premium
Expiration Date
Family Deductible
Freeform Beneficiary
Funding Option
Group Member
Group With
Guaranteed Cash Value
Guaranteed Interest Rate
Home Office Product Code
Inception Date
Income Date
Individual Deductible
Insurance FlexFields
Insured
Issue Age
Issued Date
Last Paid Amount
Last Premium Paid
Loan Amount
Manager
Master Policy
Maximum Benefit
Modal Base Premium
Modal Excess 2 Premium
Modal Excess Premium
Modal Premium
Net Cash Value
Net Benefit
New Business Action
New Business Completed Date
New Business Follow-up
New Business Notes
New Business Requested Date
New Business Status
New Business Vendor
Next Exercise Date
Next Premium Due
Other Value
Owner
Participants
Payment Mode
Payout Mode
Pay To Age
Pay To Year
Payor
Plan Name Abbreviation
Policy
Policy Benefit Amount
Policy Gross Cash Value
Policy Number
Policy Net Cash Value
Portable
Premium Frequency
Premium Mode
Premium Paid Thru
Premium To Date
Primary Beneficiary
Primary Insured
Producer
Qualified Plan Type
Relations
Renewal Date
Renewal Provision
Riders
Secondary Insured
Sickness Benefit
Sickness Benefit Period
Submit Date
SubType
Surrender Charge
Surrender Period
Surrender Value
Target Premium
Termination Date
Tobacco
Tracked Investments Funding
Traditional Funding
Underwriter
Untracked Investments Funding
Valuation Date
INSURANCE COMMISSION TRACKING
Insurance Commissions Overview
View Policy With Commissions
Commission Security
Rate Table Sets
How Rate Tables Are Used
Maintain Rate Table Sets Lookup
Modify Rate Table Set
Fixed Amounts Tab
Participant Rates Tab
Trailer Tab
Advances Tab
Rate Table Options
Rate Table Posting Options
Non-Commissionable Amounts
Blackout Periods
Add Custom Rate Table
Preparing Policies
Policy Data Needed
Group Insurance Commissions
Calculating Commissions Due
Calculate Commissions Due
Commission Due Calculation Results Transactions
Commission Calculation Results Errors Tab
Commission Calculation Results Warnings Tab
Modify Commission Distribution
Changing A Commission Line Item
Manual Commission Entry
Posting Commissions Paid
Select Transactions To Post
Post Commissions
Post Different Amount Options
Base Amount Changed
Adjustments And Expenses
Add /Modify Adjustments
Commission Adjustment Screen
Commission Reports
Commission Report Criteria
Commission Reports Menu
Commission Report Fields
Commission Terms' Definitions
Advanced Commissions
Agency
As Earned
Base Modal Premium
Base Amount
Blackout Period
Bonus Payments
Case Split
Chargeback
Commission Adjustment
Commissions Begin
Commission Component
Commission Due Transaction
Commissions End
Commission Level
Commission Paid Transaction
Company
Company Transmittal List
Custom Producer Rate Table
Custom Manager Rate Table
Default Producer Rate Table
Default Manager Rate Table
Direct Pay
Excess Modal Premium
Expense Reimbursement
Fixed Amount Commission Payment
Manager Commission Level
Master General Agency
Non Commissionable Amounts
Normal Commission
Override Commission
Paid As Earned
Participants
Payee
Policy Year
Posted Transaction
Post Commissions
Premium Level
Producer
Rate Table Set
Rate
Report Type
Remainder
Status of Commission
Trailer Commissions
Transmittal Report
Universal Life Commissions
IMAGING ASSISTANT
Getting Started
Installation
Installing The Document Server
Document Server Computer Name
Installing Workstations
Money Back Guarantee
Module Activation
What To Do First
System Setup
Scanner Setup
Checking Your Scanner Compatibility
Assigning Rights To Perform Tasks
Scanning
Scan Screen
Scanning And View Files Screens
Scanning From Remote Locations
Scanning With 64 Bit Windows
Scanning Tips
Viewing - Exporting - Emailing - Printing
How To View
Viewer Screen
Copying Files To Archive
Converting Associated Files To Imaging Assistant
Modifying Archived Files
Backup And Document Server Utilities
Server Utilities Overview
Server Settings
Backing Up Imaging Assistant
Stopping Storage Services
Technical Information
File Formats
Document Server
File Locations
File Information
Deleted Files